Use observation-based questions to learn what is really happening in a warehouse process.
Samir Dock-to-stock is two hours behind again. I’m walking the receiving lane with Aisha before I call it a productivity issue. Aisha This pallet is physically here, but the ASN says 24 cases and we counted 22. We wait for buyer approval before receiving short. The exception lane is blocking good receipts. I need one next experiment.
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