WAREHOUSE-OPERATIONS5 MIN READ
Escalate Damage Without Creating Theater
Use 5 Whys to escalate damaged goods from symptom handling to process cause.
Mina We have the fourth crushed-case receipt from the same supplier lane. I’m starting with evidence, not accusation. Receiver The carton is new. It hangs over the pallet edge by about two inches. We found the spec gap. What should the escalation include?
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