Apply DMAIC to structure a non-revenue water reduction effort.
Non-revenue water is 28 percent systemwide, but the team has not separated real losses, apparent losses, and accounting timing. DMAIC: Define, Measure, Analyze, Improve, Control The expensive shortcut is buying the favorite solution before measuring which loss mechanism is driving the number. Define Scope the project to DMA 4 and industrial Route 12. Problem: monthly input volume exceeds billed and authorized consumption by 18 percent. Target: reduce gap to 12 percent in 90 days. A clear boundary prevents a systemwide concern from becoming a shapeless project. Measure Validate master meter calibration, align read dates, verify authorized unbilled uses, and collect…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in