Walk the Weather Exception
Sequence decisions during a weather-driven transport exception.
Weather disruption I-80 is closed, driver hours are tightening, and the customer wants certainty before the facts are stable. The wrong first promise can create a service failure even if the truck later recovers. Observe -> Orient -> Decide -> Act Separate facts from guesses, protect legal/safe movement, and set the next verified update time. Optionality is the asset you manage during a disruption. Observe Step 1 You have road closure, driver-hour, and appointment risk. What fact do you verify first? Orient Step 2 One load is critical, two can tolerate a four-hour delay. How do you sort the loads?…
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