Close Meetings With What, So What, Now What
Use What, So What, Now What to debrief a meeting and convert learning into action.
The last minutes of a meeting decide whether insight becomes motion. What: shared observation Ask people to name what they saw, heard, or learned. Keep this grounded in events, data, comments, or decisions from the meeting. So What: shared meaning Ask why the observations matter. This is where the group identifies patterns, implications, risks, and shifts in understanding. Now What: shared action Ask what must happen next, who owns it, and what signal will show progress. The answer should be concrete enough to survive the calendar invite ending. Facilitation caution Do not let the group skip the middle. Action without…
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