Decide whether mediation is appropriate based on consent, power, seriousness, and desired outcome.
Mediation fork A relationship grievance is disrupting work, but the manager is tempted to use mediation mainly to close the case quickly. The wrong use of mediation can feel like pressure. The right use can repair future work. Voluntary and fit-for-purpose Consent + issue fit + power balance Mediation is a future-facing process. It should be chosen because it fits the issue and both people can participate freely, not because formal process is inconvenient. Push Send them to mediation so the grievance goes away. Mediation becomes a real option, not an escape hatch. Offer mediation as a route, not as…
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