Answer the Room-Temperature Red Guest
Explain slightly cool red-wine service in language that protects the guest relationship.
A guest questions why the Cabernet feels slightly cool. Pick the line that protects both the wine and the guest. The guest is curious, not hostile. I thought reds were supposed to be room temperature. fromTop Your reply sets the tone. fromBottom Great question. I start it slightly cool so the fruit and structure stay balanced as it warms in the glass; I can also let it sit if you prefer it warmer. Strong. It validates the guest, explains the sensory reason, and gives choice without surrendering the service standard. Room temperature is misunderstood; restaurants are too warm for proper…
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