Wins That Build Ability
Define a short-term win that creates proof, learning, and reinforcement.
A milestone says work happened; a win says the change worked. Change programs often celebrate installation: launched, trained, migrated, approved. Those moments matter, but they do not necessarily tell people what to do differently tomorrow. Visible proof A short-term win should be easy to see and hard to argue with. Choose a result that affected customers, cycle time, quality, risk, cost, or employee load. Repeatable behavior Name the behavior that produced the result. If people cannot copy it, the win will not scale. Reinforcement loop ADKAR Reinforcement is how change sticks. The coalition should recognize the people who used the…
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