Create a RACI map for a radiology prior authorization workflow.
MRI spine patients are arriving with pending authorization because each team owns a piece of the work but no one owns auth-ready status before arrival. RACI: Responsible performs the task, Accountable owns the outcome, Consulted gives required input, Informed receives status. The common trap is making every department jointly accountable. That sounds collaborative but leaves no one with authority to escalate, reschedule, or stop a patient from arriving unready. Define outcome Outcome: every scheduled MRI spine case is authorization-ready, escalated, or rescheduled by noon the business day before the exam. RACI needs an outcome precise enough that accountable ownership means…
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