Worked Example: Debrief With What, So What, Now What
Use What, So What, Now What to close a meeting with shared meaning and action.
A tense project review is ending with scattered comments, repeated frustrations, and no shared conclusion about what actually matters next. What -> So What -> Now What The common trap is to ask for final thoughts and let the loudest or freshest comment define the close. That usually produces either another round of opinions or a rushed action list built on unshared meaning. The group leaves with different memories of what the conversation was really about. What Ask, 'What did we notice or hear today that is factual enough for most of us to agree on?' This grounds the close…
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