Map an Internal Mobility Journey
Build a journey map for internal mobility with phases, actions, emotions, and opportunities.
Tomas wants to explore an implementation role, but he is afraid that applying internally will damage trust with his current manager. Journey map: actor, scenario, phases, actions, emotions, opportunities The common trap is treating mobility as a job-board problem. That skips the emotionally risky moments where employees decide whether it is safe to explore. Actor and scenario Actor: Tomas, support specialist with 18 months tenure. Scenario: explore and apply for an internal implementation role without harming current-team trust. A specific actor and scenario keep the map from becoming a generic talent lifecycle poster. Journey phases Phases: notices role, privately evaluates…
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