Design a small PDSA cycle for reducing x-ray wait delays in urgent care.
Order-to-image time for simple extremity x-rays averages 28 minutes during afternoon surges, and no one can see which step is currently waiting. PDSA cycle for diagnostic flow The common trap is mandating a broad x-ray workflow change after one frustrating afternoon. That may create new delays in rooming or discharge because the team never tested the change at small scale. Plan Aim: reduce order-to-image time for simple extremity x-rays from 28 to 20 minutes during a two-hour test. Prediction: a visible x-ray queue card will reduce status chasing. The prediction makes the test falsifiable and keeps the team from calling…
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