Choose the right ChatGPT surface before prompting.
Start here A new task arrives: build a customer success playbook, capture lessons from calls, and keep refining the draft over two weeks. The first decision is where the work should live. Workflow before prompting Choose the surface that matches the dominant need Standard chat, Projects, GPTs, canvas, and voice each solve a different kind of friction. Pick the one that removes the biggest friction first. Shortcut Use plain chat for everything Better surface choice reduces prompt overhead. Do not solve a workspace problem with a longer prompt. Continuity Node 1 The task will span several sessions and use the…
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