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AI-AGENTS5 MIN READ

Read the Trace Before the Second Tool Call

Choose the safest next step when an agent observation contradicts its current plan.

The trace changed the facts under the agent's plan. The agent planned to create a renewal task. Its latest CRM lookup shows the account owner may be stale. What should happen next? Pause the loop, fetch the source-of-truth owner, and re-plan before any write. Right. The observation contradicted the plan, so the agent should verify the fact, update the plan, and only then act or escalate. Let the agent create the task because the original plan already chose that action. Weaker. This treats the plan as fixed and ignores the observe step, which is exactly how a stale fact turns…

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