Build an Approval Packet, Not Just a Pause
Identify what information a human needs before approving a sensitive agent tool call.
A busy customer support floor with a supervisor at a standing desk reviewing a paused workflow on a tablet, nearby agents wearing headsets, abstract colored cards floating on a large monitor, cool white lighting, clean real-world setting, open space above the tablet for overlay, no text, words, letters, numerals, logos. A support agent run is paused before a refund tool call. The supervisor must decide, but the useful view should include the tool name, arguments, observed evidence, risk reason, and resume path. A pause is only useful if the reviewer can see why the action is risky. The agent wants…
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