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DATA-PRIVACY-BASICS5 MIN READ

Visitor Tour Past the Support Wall

Recognize when visible workplace surfaces disclose customer data to people outside the original support purpose.

A real support office area during a visitor tour, several guests with badges walking past desks, a large wall monitor with abstract dashboard blocks, workstations, sticky notes, a side table with papers, cool gray and blue lighting, clear room for hotspot overlay, no text, words, letters, numerals, logos. Visitors are walking past a support area. A large wall monitor shows a live customer queue, a sticky note with a customer phone number is on a workstation, an open call-back list sits on a side table, a locked cabinet is nearby, and a badge tray is at the entrance. The tour…

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