Use an independent callback before acting on a high-risk video or voice request.
A familiar face asks for a payroll change before close of business. The request looks personal, urgent, and executive. What should Lena do first? Call the CFO using the company directory or HRIS approval route before processing anything. Right. An independent callback breaks the attacker-controlled channel and tests the request against a trusted workflow. Reply to the video thread asking the CFO to confirm the last four digits of the employee IDs. Weaker. Staying inside the same channel lets an impostor keep steering the conversation, and employee details may already be exposed. Zoom in on the face and approve the…
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