Turn Purchase Requests Into Risk Lanes

Sofia's purchase-request automation went from a shared inbox dump to risk-based lanes. What changed, and why? Before: every request becomes finance's problem. After: the workflow classifies before it notifies. One clean trigger replaced scattered channels, so the workflow starts with a consistent request shape instead of asking finance to interpret raw messages. Filters now run before finance notification, which prevents incomplete requests from becoming human queue noise. Routing by amount and vendor risk sends only judgment-heavy requests to approval while low-risk work keeps moving. A log record is created for every lane, so detection and later audit do not depend…

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