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PROMPT-ENGINEERING5 MIN READ

The Claims Summary Role Contract

Select a role-and-structure prompt move that reduces ambiguity in a regulated workplace summary.

The legal review starts in 20 minutes. Priya needs a verifiable claims summary from messy incident notes. Which prompt move best fits the moment? Tell the model: "You are a claims operations analyst. Use only the incident notes. Return facts, missing information, risk flags, and questions for legal." Right. This combines role, evidence boundary, and output structure, so the model optimizes for an auditable work product instead of generic fluency. Ask: "Act like a top legal expert and write the strongest possible summary." Weaker. The role sounds senior, but it gives no source boundary or structure, so the model can…

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