From Transcript Dump to Transfer Brief

Ravi needs to transfer a tax-form export case. The first summary is a transcript dump; the revised brief separates evidence from assumptions. Before: chronology without a decision. After: evidence, boundary, ask. Chronology became evidence categories because the specialist needs the shape of the problem, not a replay of every turn. The affected scope became explicit because "export broken" is too broad to route; "2025 vendor forms on admin accounts" narrows investigation. The unresolved assumption became a named unknown because summaries should not silently convert guesses into facts. The final line became an ask because transfer summaries should tell the next…

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