Spot the Feedback Draft Risk Before Sending
Identify the feedback drafting risk that breaks SBI by replacing observable behavior with interpretation.
The draft is smoother than the notes, but the evidence may still be wrong. Where is the issue that most threatens an SBI-quality feedback draft? Raw note with a person label Correct. SBI requires behavior a neutral observer could describe. A label can make AI polish an assumption instead of evidence. Customer-call headset Not the main issue. The headset is useful context because it anchors the situation; the risk is how the behavior is described. Calendar block for the call Weaker choice. A specific time and meeting can strengthen the Situation part of SBI if used accurately. Ready-to-send control This…
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