Coach a stakeholder toward need-based feedback clustering while preserving account context.
The sales lead is right that the VIP account matters, but the cluster still needs to represent a user need. Sales is pushing for a VIP-specific cluster. This account is too important to bury in a general pile. fromTop Mina needs a line that separates clustering from prioritization. fromBottom The board keeps the need visible and the account context attached. Now we can see whether traceability is one account's ask or a broader pattern. Let's tag the VIP account, then cluster this by the traceability need so we can see who else has the same problem. Best. It preserves the…
Sign up free: one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in