Normalize Before You Ask for the Trend
Explain why spreadsheet AI analysis needs normalized measures when period length or exposure changes.
Owen wants an AI trend read on support tickets. What changed when the sheet moved from raw totals to fair comparison? Before: the total fell, but the exposure changed. After: the model can compare rates, not just totals. Raw totals stayed visible, but rate columns were added because a lower count can be caused by fewer days or fewer active accounts. The prompt asked the AI to compare total movement against normalized movement, forcing the assistant to separate volume from true operational change. Analysis steps were checked for use of the helper columns, because a normalized field only helps if…
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