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BOOKKEEPING5 MIN READ

Walk an Unapplied Customer Payment

Resolve a customer payment without duplicating revenue or clearing the wrong invoice.

The ACH Northstar paid $5,000, but the memo line only says PAYMENT. A wrong match can duplicate revenue or leave AR aging unreliable. Matching path Customer, remittance, open items, credits Treat the cash receipt as evidence of payment, then prove what it pays. Clean AR without duplicate income. Cash receipt is not automatically revenue. 01 Payer 02 Apply 03 Try The bank name is Northstar Operations LLC; the customer record is Northstar Studio. What do you verify first? Open invoices are $4,200, $2,100, and $700. There is also an $800 credit memo. What is the strongest next step?

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