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BOUNDARIES-AT-WORK5 MIN READ

Client site: the scope-creep wall

Identify the visual cue that shows a scope change is entering work without tradeoff or approval.

client workshop room with consultants and client sponsor around a wall board, colored sticky notes represented as blank color blocks, one sponsor hand moving extra notes toward an active delivery lane, clean modern office with clear wall space, no text, words, letters, numerals, logos. A client workshop board has committed pilot items on one side while the sponsor moves extra blank sticky notes into the active delivery lane. The sponsor says the extra items should be quick. Where is the boundary risk in this client workshop? Sponsor's hand moving new sticky notes into the active delivery lane Correct. This is…

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