Run a focused compliance risk assessment that links objective, exposure, controls, residual risk, and treatment.
A new refund workflow is launching in 21 days, with manual override rights for Support managers and no defined sampling after launch. ISO 31000 risk assessment sequence: context, identify, analyze, evaluate, treat. The common shortcut is to start with a red-yellow-green score before defining the objective, time horizon, risk criteria, current controls, or evidence. That produces a heat map that feels decisive but cannot explain what treatment would reduce the exposure. Context Define the objective: process eligible refunds within 5 business days while preventing unauthorized overrides and preserving customer records for audit. The objective creates boundaries. It tells the group…
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