One Accountable Owner Per Control
Use RACI to assign a single accountable owner for a recurring control.
Control is useful only when it changes a real management decision. Teach RACI separates doing from being answerable. Responsible people perform the work. The accountable person ensures the deliverable is complete and fit for purpose. Consulted people provide two-way input. Informed people receive status. Controlling processes fail when these roles blur around reconciliations, approvals, and exception reviews. One accountable owner does not mean one person does everything; it means one person closes the loop. Example For rebate accruals, Sales Ops became responsible for deal data, finance responsible for calculation, legal consulted on contract exceptions, and the revenue controller accountable for…
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