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EXPENSE-MANAGEMENT5 MIN READ

An Invoice Arrives Without a Purchase Order

Choose the right response when an invoice is missing the purchasing evidence needed for three-way match.

The service may be legitimate, but the purchasing record is incomplete and AP has a due-date clock running. AP CONTROL DECISION What is the strongest next move? Route the invoice into a documented exception process that secures a retroactive PO or equivalent authorization plus service confirmation before payment. Strong call. You preserve control intent while handling the timing issue transparently. This is strongest because it reconstructs the missing control evidence instead of pretending it was never needed. Pay now because the business owner is senior and says the work was done. Weaker. It may avoid a late fee, but it…

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