A Strong Response to a Missing Receipt
Choose the right response to a missing receipt by balancing substantiation and practical workflow.
A known employee submits a real business hotel stay but cannot provide the original folio before month-end. REVIEW DECISION What is the strongest finance response? Use the formal missing-receipt process, require a written explanation and business-purpose details, and mark the report for exception tracking. Strong call. You preserve substantiation, keep the workflow moving, and make the exception visible for future monitoring. This is strongest because it balances practical reimbursement with control discipline and repeatable documentation. Approve it immediately because the employee is trustworthy and the amount looks reasonable. Weaker. The current report gets through, but the control standard becomes relationship-based…
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