Commit to a 48-hour exception triage
Create a specific if-then commitment for triaging AP exceptions within 48 hours.
48-hour AP exception triage Use this when blocked invoices are aging because risk labels, owners, or evidence requests are unclear. I will triage the five oldest blocked AP invoices by writing four fields for each one: risk type, accountable owner, evidence needed, and next follow-up date. If the owner is not clear, I will route the invoice to the function that owns the risk rather than sending a vague approval reminder. In 2 days, check whether the five oldest blocked invoices now have risk type, owner, evidence request, and next date. A PO invoice has been blocked for more than…
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