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AI-ETIQUETTE-AT-WORK5 MIN READ

Read the room before the AI reply

Decide when to soften, disclose, or replace an AI-generated workplace message with a human response.

The channel needs ownership, not a generic polished apology. Theo has an AI-polished reply ready. What should he do before posting? Rewrite the reply to name ownership, the immediate help he will provide, and the next update time. Right. The tense room needs accountability and practical support more than generic warmth. Post the AI draft unchanged because professional wording reduces escalation. Weak. Smooth wording can escalate when it avoids the real harm and the next operational step. Add "written with AI" at the end and send it so people know the source. Disclosure alone does not fix poor fit. The…

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