Register Is the Reader Contract
Use audience, channel, power, and stakes to set register in AI-translated workplace text.
Tone becomes manageable when you stop asking "Does it sound nice?" and ask "What contract does this reader need?" Audience Who is reading? A new customer, an expert administrator, an employee in a stressful situation, and a regulator need different levels of explanation and directness. Channel Where does the text live? UI labels need brevity, help articles need action clarity, executive quotes need voice preservation, and policies need precise constraints. Power What can the sender do to the reader? If the sender can deny access, require documents, change pay, or enforce rules, the register must be especially clear and respectful.…
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