Spot the Routine Trap
Identify the workplace cue that shows automation is being used to avoid clarifying the real decision boundary.
Everyone is looking at speed. The risk is sitting in plain sight. Find the sign that the team is trying to automate around an unclear decision boundary. Pile of exception forms beside the laptops Correct. The exception pile signals nonroutine policy judgment; speed will not fix an unclear decision boundary. Team lead pointing at the screen A leader pushing speed is a cue, but the stronger evidence is the exception work the team has not classified. Agent headsets on the desks Headsets show support work, not the risk. The principle is to identify ambiguous judgment, not normal task equipment. Open…
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