Spot the Routine Trap
Identify the workplace cue that shows automation is being used to avoid clarifying the real decision boundary.
Customer support operations desk with several teammates around laptops, one team lead pointing toward a screen, visible pile of paper forms and sticky notes as physical objects only, modern office, clear space for hotspot overlays, no text, words, letters, numerals, logos. A support team gathers around laptops while a pile of exception forms and sticky notes sits beside them. Everyone is looking at speed. The risk is sitting in plain sight. Find the sign that the team is trying to automate around an unclear decision boundary. Pile of exception forms beside the laptops Correct. The exception pile signals nonroutine policy…
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