Sort the process facts into SIPOC

Sort the returns workflow facts into SIPOC buckets. Supplier Input Process step Output Customer Client policy team that owns return eligibility rules Customer proof of purchase and product photo Agent verifies eligibility against the current policy Return authorization number sent to the customer Warehouse team that receives the authorized return Nightly SKU exclusion file from merchandising Merchandising team that maintains SKU exclusions Customer receives clear next steps for shipping the item back Agent submits approved case to the returns queue End customer waiting for return approval

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