Use a score as coaching evidence without reducing the coachee to the score.
Tasha has just seen another mid-range quality score. Pick the team lead's next line. Tasha sees the score and asks for a fix. I only got another mid-range score. Just tell me what to fix. fromBottom The lead keeps the moment private and specific. Let's use the score as evidence, not a label. fromTop Choose the coaching line. What moment already worked, and what one thing would you test on the next call? Correct. It combines GROW Reality and Will with OSKAR Know-how, and it asks Tasha to own the experiment. You need to sound more empathetic from the start…
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