Walk a skills redeployment call
Use a structured decision path to decide whether an employee group is ready for redeployment.
The redeployment ask Automation has freed capacity, and leaders want to move coordinators into customer exception work quickly. Moving too fast can create failure for employees and customers. Skills-based redeployment Task → adjacent skill → evidence → path Redeployment works when the receiving work is defined and readiness is evidenced. A mobility path that is fair and operational. Capacity is not capability. Redeploy people into tasks they can evidence or practice safely. 01 Task 02 Skill 03 Path Step 1 The team defines what changed. What should they map first? Step 2
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