Ask Support for the Rule
Write a vendor-support question that includes context, observed behavior, and the rule you need to learn.
Drew needs vendor support to explain why a test user did not enter an onboarding sequence. Customer success manager at a laptop with a generic support chat panel and a campaign flow represented by abstract cards, focused expression, bright workspace with teal highlights, no text, words, letters, numerals, logos. Drew prepares a support chat while looking at a generic customer messaging campaign flow. Drew has observed a test user missing the onboarding sequence. The test user matches the segment but did not enter the sequence. fromBottom https://oylytksvdaqzqcpcfhxp.supabase.co/storage/v1/object/public/omie-images/nugget-scenes/5796f368-d153-4fbb-8d7f-f83b270f2252-10.png Close view of a laptop with an empty support chat bubble area and…
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