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SMALL-TALK-MASTERY5 MIN READ

Factory-floor walkaround sorted into ARE moves

Classify small-talk moves by ARE function so a workplace opener has a clear job instead of becoming chatter.

Kenji needs to build one compact opener for Rosa on a noisy packaging line. Sort each move by its ARE function. Anchor Reveal Encourage You mentioned the belt change after lunch anchor Anchor. It ties the opener to a live thread Rosa already offered, which is stronger than inventing a new topic. The line is loud right now Anchor. It names an observable shared condition and signals that the conversation should stay brief. I am mapping the handoff before I ask my process question reveal Reveal. It gives relevant context about Kenji's purpose without overexplaining or making Rosa guess why…

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