Client-site scope jump before the walkthrough
Choose a scope-boundary response that acknowledges urgency, names capacity, and offers tradeoffs.
The add-on sounds small because the team is already there. The VP says, "Let's include the warehouse process too while you're here." What is Samira's strongest move? Acknowledge the value, state the current scope, and offer two explicit tradeoffs. Strong. This turns a blurred role transition into a business decision. It follows boundary theory by making quality, timing, and capacity visible before the team accepts extra work. Agree to include the warehouse process because the team is already on site. Weaker. Being physically present is not the same as having capacity. This violates the recovery and boundary principle because the…
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