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RESILIENCE5 MIN READ

Spot the hidden demand at 4:55

Identify the visual sign that a stress spike is being driven by unmanaged demand rather than personal attitude.

The stress cue is in the work design, not in Priya's expression. Find the detail that shows the request is becoming an unmanaged demand-control problem. The phone beside Priya showing another incoming request while the handoff is still open. Correct. The second incoming demand is the changeable risk. HSE's demand-control logic says pressure rises when extra work arrives without more time, authority, support, or role clarity. Priya's tense expression while she looks at the laptop. Visible, but weaker. Her expression is a signal, not the work-design cause. Treating the face as the issue violates the principle of diagnosing the demand,…

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