Explain why a resilient response after a near-miss must change cues, roles, and recovery coverage rather than only demand more focus.
Compare the ward response before and after Leila changes the resilience design. Before: the message is focus harder. After: the team regulates, assigns roles, and protects the next check. The response moved from character correction to work-design correction. That matters because HSE stress factors point to demands, control, support, and role clarity as changeable causes, while "focus harder" leaves the collision intact. The team regulated before reconstructing the event. Lowering threat improves accuracy because people can report sequence and uncertainty without spending all their attention on self-protection. Recovery became covered, not symbolic. A reset only restores attention when someone else…
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