Client site reset after the tense walkthrough
Explain why a short post-meeting reset improves the next client action after a stressful encounter.
Jordan has 12 minutes between a tense client walkthrough and the next interview. What changes when he resets before acting? Before: Jordan treats the director's criticism as a credibility emergency and starts rewriting immediately. After: Jordan takes a bounded reset, separates evidence from threat, and chooses one question for the next interview. The laptop closes before the rewrite starts. That creates a recovery interval, which reduces the chance that physiological arousal chooses the next action for him. The appraisal changes from "my credibility is gone" to "one assumption was challenged." Lazarus' model predicts that changing meaning changes the stress response…
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